Questions and answers
The short answers to what people ask most often.
Do you ever hold my money?
No. Your money stays on your own account. Tarvis holds only a trade-only key, which can place and cancel orders and can never withdraw.
Can I lose money?
Yes. This is real trading with real market risk, up to the loss of the whole deposit. See Safety and risks.
What happens to my money if Tarvis goes down?
It stays on your Hyperliquid account. You can sign in there, close positions and withdraw without us.
What is the minimum account size?
$100 per connected account, for every strategy. Hyperliquid refuses orders under $10, so on a smaller account each entry would be a tenth of your capital or more.
Can I withdraw at any time?
Yes, on Hyperliquid, at any moment. Stop the account or close positions first, because money backing open positions cannot be withdrawn.
Do I need to install anything?
No. Tarvis runs on our servers around the clock, even when your computer is off.
Can I try it without real money?
Yes. A paper account trades a simulated $10,000 on real prices with the same strategies.
Which exchanges can I connect?
Hyperliquid today. It is the cleanest fit, because its trade-only keys truly cannot withdraw. Other exchanges are not available to connect yet.
Why does Tarvis ask for my key?
To place orders on your account. Here is how to create one and what it can do.
How many accounts can I connect?
As many as you need. Each has its own style and risk settings, which is how you can run day trading and swing trading side by side.
Which strategy should I choose?
It depends on the fall you can sit through and how active you want to be. See How to choose.
Can I change a strategy's rules?
No. Entries and exits stay fixed, as they are what was tested. You control how much goes to work on the Risk page.
Why is nothing happening?
Why do my results differ from the backtest?
Backtests are hypothetical. Your start date, your size, real fills, fees and funding all differ. See Backtest.
Can I close a trade by hand?
On Trader and above, yes. Use Positions.
What is the difference between Investor and Trader?
Investor covers spot accumulation and BTC swing. Trader adds leveraged day trading, the AI assistant and manual override. See Plans.
What happens if my account grows past my plan?
You are asked to upgrade. Until then, day trading keeps running and sizes to what your plan covers. It is never switched off.
Can I pay with crypto?
Yes: USDT or USDC, for a month or a year, on every plan. See How to pay.
Is there a free trial?
Investor and Trader have 14 days free when started with a card. It is one per person.
Can I cancel anytime?
Yes. Cancelling never touches your money. Tarvis simply stops acting on new signals.